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‘Secondary issue’ affecting Telstra triple zero calls following outage
Josh Taylor
Late last night, Telstra confirmed a secondary issue flowing on from yesterday’s widespread national mobile outage. They say the new issue is “impacting some calls including Triple Zero”.
Telstra said when some customers were calling triple zero, they would receive an error message and the phone will try to connect to an alternative network.
The company said customers should wait for the phone to connect to another network, or use a different phone to make the call.
We’re working urgently to resolve this issue.
The company made over ۳۰۰ welfare checks to people who attempted to dial triple zero during yesterday’s outage. The company’s chief executive, Michael Ackland, said the number of calls appeared to be higher than normal, which suggested some customers may have been dialling triple zero to check if it worked during the outage.
Key events
ABC executives to appear before antisemitism royal commission today
The ABC issued a statement last night in which it rejected “claims that its journalism has contributed to antisemitism or social division”.
It comes ahead of appearances today by senior executives from the corporation and SBS executives at the royal commission on antisemitism and social cohesion.
The broadcasters will be questioned about their coverage of the Middle East amid allegations of bias.
But the ABC issued a statement that said its “reporting has been evidence-based, fair, impartial and consistent with its charter obligations”.
The ABC reporting has consistently centred on the experiences of Jewish Australians while providing context regarding broader social and political issues.
The ABC executives appearing today include editorial director Gavin Fang and ombudsman Fiona Cameron.
SBS’s director of audio and language content, David Thanh Man Tue Hua, will follow, along with SBS director of news and current affairs Amanda Wicks and ombudsman Amy Stockwell.
Good morning
Nick Visser
And happy Thursday. Nick Visser here to take the helm. Let’s get to it.
IMF trims Australia’s growth estimate
Patrick Commins
The International Monetary Fund says the world has “so far, weathered the shock from the war better than feared”, as it issued an unchanged forecast for Australia’s economic growth in this financial year, but trimmed its estimate for ۲۰۲۵-۲۶.
The IMF in an update to its World Economic Outlook predicted Australia’s economy would grow by ۲% in ۲۰۲۶-۲۷ – the same as the most recent forecast from April – but downgraded its estimate for ۲۰۲۵-۲۶ by ۰.۱ percentage point, to ۱.۹%.
The Washington-based body in its update to its World Economic Outlook pointed to fading risks of the “adverse” scenarios contemplated in April, although it said “the possibility of renewed Middle East conflict looms large” – a view reinforced by further evidence in recent days of the fragile nature of the US-Iran truce.
The global growth prospects were largely unchanged over its two year forecasts, as it pointed to the huge artificial intelligence investment boom that was buoying tech exporting countries such as Taiwan, Korea, Thailand and Malaysia.
Inflation around the world was higher than three months earlier, but there was no signs of it “de-anchoring”, or getting out of hand.
Jim Chalmers, the treasurer, in a statement said the IMF’s forecasts made Australia one of the fastest growing major advanced economies in the year ahead.
The IMF is clear that two of the biggest factors shaping the outlook for economies over the next two years are how exposed they are to the fuel shock and the AI boom, and Australia is well placed to manage both.
Josh Taylor
Telstra says ‘secondary’ triple zero issue reduced by ۹۰%
Just an update on the earlier news we reported regarding a secondary issue affecting people being able to call triple zero after yesterday’s outage.
The telco this morning said the occurrence of this error has reduced by ۹۰% as of ۶.۳۰am AEST today, and the company is working to eliminate the issue entirely.
Telstra is expected to provide more updates throughout today.
Achol Arok
Andrew Hastie rejects One Nation vision of ‘monoculture’
Liberal frontbencher Andrew Hastie has said he believes he is in a “very good position” within the party to fight back against the existential threat of One Nation.
He told ABC’s ۷.۳۰ that he rejects Pauline Hanson’s calls for “monoculturalism”, accusing One Nation of being “focused on a hostile takeover of the centre right”.
I sit with most reasonable Australians somewhere in the centre. I think there is a third way. We’re all signed up to the Australian project. I think immigration has happened, that’s a reality.
It doesn’t matter where you’re from or what colour your skin is, if you sign up to our shared language, which is English, our shared institutions, like parliament, and the rule of law or our judiciary, and if you sign up to our shared symbol, the Australian national flag, you’re Australian.
Victoria’s V/Line regional train network is still suffering the after-effects of yesterday morning’s Telstra outage.
According to an update early this morning, passenger services are still not operating – and that includes this morning’s peak services.
The notice, from ۵.۳۰am, adds:
We advise passengers to please defer non-essential V/Line travel. We acknowledge this has been inconvenient to many people and thank passengers for their patience as work continues to safely restore services.
A Liberal senator in South Australia claims there has been a “tragic death” following a failure to connect to triple zero during yesterday’s Telstra outage.
However police say they aren’t aware of the case.
At ۷pm on Wednesday, Kerrynne Liddle posted on Facebook:
My office has received a report of a tragic death following an apparent failure to connect to Triple Zero during a life-or-death emergency amid Telstra’s nationwide outage today
This death of an elderly South Australian represents a devastating failure for their family. Our thoughts are with them.
No Australian should ever be unable to connect to Triple Zero when their life depends on it.
However, the verified account for South Australia police replied to the post around two hours later, saying “South Australia police are not aware of any death in South Australia today as a result of the Telstra nationwide outage”.
Commuters urged to plan ahead as Telstra outage disrupts transport networks
Achol Arok
Public transport commuters in New South Wales and Victoria have been urged to plan ahead and seek alternative travel plans this morning as networks continue to be affected by yesterday’s Telstra outage.
The NSW transport department said last night that passengers on Sydney Trains and NSW TrainLink regional rail services “should expect flow-on impacts” and “plan ahead and check the latest service information before commencing their journey due to ongoing disruptions affecting rail operations”.
Victorians have been advised “not to travel on V/Line services” if possible, with regional train services reduced to “a very limited coach service”.
Metro rail services in both Sydney and Melbourne remain unaffected.
‘Secondary issue’ affecting Telstra triple zero calls following outage
Josh Taylor
Late last night, Telstra confirmed a secondary issue flowing on from yesterday’s widespread national mobile outage. They say the new issue is “impacting some calls including Triple Zero”.
Telstra said when some customers were calling triple zero, they would receive an error message and the phone will try to connect to an alternative network.
The company said customers should wait for the phone to connect to another network, or use a different phone to make the call.
We’re working urgently to resolve this issue.
The company made over ۳۰۰ welfare checks to people who attempted to dial triple zero during yesterday’s outage. The company’s chief executive, Michael Ackland, said the number of calls appeared to be higher than normal, which suggested some customers may have been dialling triple zero to check if it worked during the outage.
Welcome
Good morning and welcome to our live news blog. I’m Martin Farrer with the top overnight stories and then it’ll be Nick Visser with the main action.
We’re still feeling the effects of yesterday’s nationwide outage of Telstra’s mobile network, more than ۲۴ hours on (and long after the carrier declared it fixed). Some still can’t make triple zero calls, and many trains are still out of action, especially in regional areas.
The ABC has rejected claims that its journalism has stoked antisemitism as executives from the corporation and SBS front the antisemitism royal commission today.
The International Monetary Fund says forecasts for Australia’s economic growth in this financial year are unchanged despite the war in the Middle East, but trimmed its estimate for ۲۰۲۵-۲۶.
More coming up.
